Your Terms and Conditions FAQ
You agree to play fairly, provide true information, not share your account with others, and follow our gameplay and deposit rules. You also confirm you're old enough to hold an account where local law permits and that you fund your account with your own money, never borrowed funds or credit cards you can't repay.
No. Once your deposit is confirmed in the lobby — whether via DANA, OVO, GoPay or QRIS — it's final and non-refundable. If the deposit failed or reversed by accident, contact our support team within 24 hours with your transaction ID and we'll investigate.
We may suspend your account, block your withdrawal, or close it permanently depending on the breach. Examples include using bots, claiming multiple welcome offers, or playing under someone else's account. Any balance held during investigation is returned once we confirm no violation occurred.
Identity checks usually take 10–30 minutes during business hours. We ask for ID photos or a recent bank statement to confirm you own the payment account (DANA, OVO, GoPay or QRIS). Once approved, your money transfers in under an hour on most days.
No. Our terms allow one account per person. If we detect duplicate accounts linked to the same identity, phone or payment method, we may close all of them. Open one account and stick with it — the rules apply equally to every player on mpo100 link.
Go to the login page and tap 'Forgot Password'. Enter your email or phone and we'll send a reset link. If that doesn't work, email our support team with your username and the email you registered with; they'll verify your identity and restore access within 2 hours.
No. We keep your information private and only share it with payment processors (DANA, OVO, GoPay, QRIS operators) and anti-fraud partners where absolutely necessary to process your deposit or verify your identity. We never sell your data or contact you on behalf of other brands.