Reference

Privacy Policy for Your mpo100 link Account

When you open an account with mpo100 link and make deposits via DANA, OVO, GoPay or QRIS, your personal and payment information stays encrypted and secure.

End-to-end account encryptionPayment data never shared with third partiesIndonesia-based support access 24/7
mpo100 link Privacy Policy for Your mpo100 link Account
REACH US ANYTIME

How to Request Your Data or File a Privacy Concern

Live Chat Support Ask about your personal data or privacy concerns in real time.
Email Data Request Send a formal request to our support address.
Account Settings Update your contact details, email and phone number directly from your account settings page.
SECURITY & RETENTION

How We Keep Your Privacy Secure

Encrypted Payment Processing

Every DANA, OVO, GoPay and QRIS transaction is encrypted end-to-end. Your banking credentials are never stored in plaintext on our servers; they pass directly to the payment processor.

Cookie and Tracking Policy

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the lobby. You can disable non-essential cookies in your browser; essential ones keep your account secure.

Data Retention Timelines

Account records are kept for the life of your membership. After you close your account, we retain transaction history for seven years where local law permits, then delete it securely.

Third-Party Sharing Rules

We do not sell your data. We share only with payment processors, fraud-detection services and legal authorities when required by law or a valid court order.

Account Access Control

Enable two-factor authentication in your account settings. This adds a second verification step when you log in from a new device, preventing unauthorised access to your wallet.

Contact for Data Changes

To request correction, deletion or export of your personal data, contact live chat or email support. We'll process your request within five business days where local law permits.

Frequently Asked Questions About Your Privacy

No. We do not sell, rent or trade your personal information to third parties. We share data only with payment processors like DANA, OVO, GoPay and QRIS to complete your transactions, and with fraud-detection partners to protect your account.

We retain your account records for the duration of your membership. After closure, transaction history and account details are kept for seven years where local law permits for regulatory compliance, then permanently deleted.

Yes. All payment details are encrypted end-to-end before they reach our servers. Your banking credentials are never stored in plaintext; they pass directly to the payment processor and are not kept on our infrastructure.

Contact live chat support immediately or change your password in account settings. We recommend enabling two-factor authentication to add an extra security layer. Our team can review your login history and help secure your account.

Yes. Email our support team with a formal data request. We will send you a complete copy of your personal information within five business days, including account details, transaction history and device logs.

We use session cookies to keep you logged in and analytics cookies to understand how you use the lobby. Non-essential cookies can be disabled in your browser settings without affecting core account functions like deposits and withdrawals.

Log into your account and go to account settings to update your name, email or phone number immediately. For data deletion requests or other privacy concerns, contact support via live chat or email and we'll respond within five business days.